Time is money - that’s why we’ve crystallized the goodness of ITIL® Version 3 into
this exclusive new ‘lite’ online training course. It’s perfect for individuals, teams®
and entire organizations.®
 In just 70 minutes - ITIL® LITE enables you to: -
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Quickly learn the essentials of ITIL® V3
and IT Service Management®
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Understand the latest version three®
concepts, processes and functions®
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Know how to position ITIL® and ITSM
in a real-world business context®
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Self paced, online delivery with®
instant flexibility and control®
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New! Educate everyone, everywhere®
with our optional Enterprise solution®
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This exclusive online training is specifically designed to deliver an effective and well-rounded introduction to the benefits and practices of ITIL® Version 3 in today’s business world.
In just 70 minutes you and your people can quickly leverage all the key learning points about ITIL® Version 3, the processes, the functions, the key terms and most importantly – the real world benefits of IT Service Management.®
ITIL® LITE: An excellent, no non-sense introduction to ITIL® Version 3.
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 Who Should Take This Course? |
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| ITIL LITE is perfect for: - |
- Anyone who needs to know about ITIL® and IT Service Management
- Anyone who needs a fast, concise ‘upgrade’ to®
ITIL® version 3
- Anyone who’s thinking about getting into ITIL® and ITSM
- Great for technical, business and executive personnel®
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- No previous ITIL® or IT service knowledge required
- No exams or tests – just great ITIL® content
- No pre-requisites required – start today!®
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ITIL® LITE COURSE CONTENT
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ITIL LITE is delivered in a self paced 70 minute online video tutorial and covers:
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The Business Perspective of ITIL V3:
- A brief history of ITIL® and its business relevance today
- Why ITIL® is so important for IT Service Organizations
- How ITIL® is effectively leveraged and utilised
- The key differences between V2 and V3®
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ITIL Version 3 in Action:
- Service Strategy and Service Design Overview
- Service Transition - focusing on Change Management®
and Release Management
- Service Operations - covering all key processes®
and functions
- Continual Service Improvement - in practice ITIL®
- Implementation tips®
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Delivering tangible business benefits with ITIL:
- Putting ITIL® V3 into action across IT services, projects and initiatives
- Key obstacles and challenges with implementing and executing ITIL®
- The ‘people factor’ – why ongoing communication and training are critical®
- Realising the business benefits – examples of success stories ®
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ITIL LITE Reference Guide (40 Pages)
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- 40 Page PDF Reference Guide
- Comprehensive summary of all course content ®
- The main benefits of ITIL®
- ITIL® version three in action
- Key process overviews ®
- Implementation Tips ®
- Brief Case Studies ®
- Yours to download and keep
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Click Image for a Preview |
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ITIL® LITE Guidance |
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No previous knowledge of ITIL® is necessary.
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- Consultants, Team Leaders, Technical Managers, Non Services Personnel and Executives will quickly gain valuable insights into the many benefits of ITIL® V3 which are balanced against the many real-world, practical considerations, challenges and obstacles.
- This course can be taken online in one 70 minute session or alternatively in several smaller sessions.
- All at a time, place and location of your choosing.
- The comprehensive PDF report is downloadable and is yours to keep.
- Every participant is provided with their own online training account to access the course, the video tutorials and downloadable reference guide
- This course is delivered online at a time and location that suits you – ensuring maximum reach and flexibility with no overheads.
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ITIL® LITE PRICING - THREE OPTIONS TO CHOOSE FROM
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Individuals – Private or within an Organization
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- 33 day’s online access
- Downloadable PDF reference guide
- Completion Certificate
- Instant online access
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Groups/Teams - For 10-100 people
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For 10 or more people 
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New! Enterprise Wide License – For 100+ People
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- Educating everyone reduces resistance to change and enables everyone to speak a ‘common language’
- Need to quickly educate 100 – 10,000 people?
No problem
- Huge cost savings are easy with our enterprise
wide license
- Easily offer this course to everyone, everywhere
- Reach out to all remote offices across all countries
- Rapid delivery to support your ITIL and ITSM programs
- Fast start, no delays; we’ll get you going within days
- Place our content onto your server and you’re set
- Link from your intranet page(s) for simple access
- Extremely cost effective for 100+ people
- Get the most from your training investment
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For 100+ People people |
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Advanced Options – When only bespoke will do
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- Need a customized training solution for your organization?
- Want to focus in on more specific aspects of ITIL?
- Looking to provide a taylored training course?
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For 100 or more people 
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