That’s one of the reasons why Axelos has a practitioner level where it requires a combination of both practical and theoretical knowledge.  According to Axelos, the ITIL practitioner level  “enables practitioners to not only speak the language of ITIL but be able to translate it and use it in practice”. So, an ITIL certification without the knowledge of how to use it in practice is just a sheet of paper.


ITIL was first developed by the U.K. Government's Central Computer and Telecommunications Agency (CCTA) in the 1980s as a set of standardized best practices for IT services used in government agencies. From that narrowly focused start, ITIL has been adopted, revised and expanded into a comprehensive framework for managing IT service delivery in companies and organizations of all sizes, across all industries and market sectors.
In July 2013, ownership of ITIL was transferred to AXELOS, which maintains the ITIL framework and accredits training and examination institutes. Hundreds of ITIL Accredited Training Organizations (ATOs) are available to deliver training, and ITIL certification exams are administered at the end of a training course or by an Examination Institute (EI), many of which work directly with the ATOs.
It has never been easier to sign up for and receive ITIL certification Dallas. First, before receiving you ITIL certification Dallas, you will need a crash course in ITIL training Dallas. After completing your ITIL training Dallas, you will be qualified to take the ITIL certification Dallas. It is important to first go through ITIL training Dallas. It is an excellent time to begin ITIL training Dallas. When you sign up for ITIL certification Dallas, you are taking the initiative to improve your life. The ITIL training Dallas courses fill up fast. You will not want to linger over the decision long.
Be aware that ITIL uses a credit system for the Foundation through Expert levels, in which each certification earns a certain number of credits. Ultimately, a total of 22 credits is required to achieve ITIL Expert certification. (The ITIL Master has its own set of requirements, which you'll read about shortly). The following graphic shows the structure of that certification scheme and its corresponding credits.
As Chief Learning Evangelist for APPLY Synergies; strategic consultant Bob Mosher’s involvement with the learning and training industry is highly valued. He is renowned worldwide for his contributions, particularly his inventive role in e-learning and innovative approaches to development. In 1997, Bob was the recipient of the ITTA’s Eddy Award for Excellence; awarded to those who exemplify excellence in the IT education industry. In 2006, he received the Institute for IT Training’s 2006 Colin Conder award. There is no question Bob’s contributions to Thought Rock’s ITIL Certification Exam Online are extremely valuable.
The Information Technology Infrastructure Library, better known as ITIL, is the pre-eminent framework for managing IT service delivery around the world. ITIL defines a service lifecycle model that prescribes specific processes and activities during the design, development, delivery, and support of IT services. For the purposes of this discussion, IT services are any IT activities that deliver business value to a company's end users, customers and other internal or external stakeholders. Examples of IT services include centralized corporate email and corporate websites based on back-end IT processes, such as server and network administration. The current version of ITIL is known as ITIL V3.
John Towsley’s extensive experience in the IT education marketplace has made him a perfect fit for teaching the ITIL Foundation Certification. He is of course ITIL certified himself, and knows exactly what it takes to find success in the IT Service Management field. Currently the CEO for B Wyze Holdings Inc., John’s experience and knowledge is invaluable. In the past, John established and operated his own multi-site IT education & consulting business in Canada and the US, and he brings this experience to you through the incredible content he provides for the Thought Rock Library.
ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. The Swirl logo™ is a trade mark AXELOS Limited used, under permission of AXELOS Limited. All rights reserved. IT Infrastructure Library® is a registered trade mark of the AXELOS Limited used, under permission of AXELOS Limited. All rights reserved.
Bottom-line is everything right? If on-site sponsorship opportunities aren’t available to you, it’s still well worth the investment to pursue an ITIL v3 certification on your own time. Not only will you be boosting your resume and providing more value to the business, but you’ll potentially receive more lucrative job opportunities as well. ITIL is listed as one of Techopedia’s highest paying IT certifications, and it’s not uncommon for certified ITIL program managers and IT architects to make well over six figures in their respective salaries. Now that’s a lot of moolah!
Our ITIL Foundation training program is designed to help you right from the basics of ITIL services lifecycle, processes, ITSM's best practices, and the interactions of the ITIL lifecycle phases to earning the ITIL Foundation certification. The hands-on training approach, the pedagogy that we follow, our skilled and experienced trainers with professional IT service management background, and online and offline tools enabled by technology, will help you to ace the exam. Our training is trusted by more than 30,000 learners.
ITIL Practitioner was added in July 2016 and earns candidates 3 credits toward their ITIL Expert certification. It is considered the next step after the ITIL Foundation, which is a prerequisite. An ITIL Practitioner will be able to explain how to use the ITIL framework to support business objectives, and focuses on organizational change management, communication, measurement and metrics.
You can schedule your exam at a Pearson VUE Prometric center that is close to you. Whether you attend training from an ATO or do a self-study, you can go for this option. Pearson VUE has stated that from 2018 onward, you cannot take ITIL Foundation exam from their center. Therefore, if you are planning to take ITIL Exam from Pearson, you may need to buck up!
Graham Furnis has been involved with Information Technology for over 20 years, and is a certified ITIL Expert, ITIL Service Manager, and holds all ITIL Lifecyle stream certifications. Currently, Graham is an active ITIL consultant, program and project manager, a certified instructor, and an industry speaker and article writer providing prospective participants of the ITIL Certification Exam Online with all the necessary tips and tools for success.
ITIL is an integrated set of best-practice processes for delivering IT services to customers. The primary focus is to maximize value to customers by aligning IT resources with business needs. ITIL is the most widely adopted approach for IT Service Management in the world. It provides a practical, no-nonsense framework for identifying, planning, delivering and supporting IT services to your business plan. We offer world-class ITIL training. All classes are delivered by one of our Certified Trainers. Whether you're new to ITIL or an advanced user, our training will cover all you need to know to become an ITIL power user.

All of our courseware is reviewed multiple times a year to ensure it's up to date, in line with best practice standards, and effective! We incorporate feedback from students to constantly improve our course books, in-class activities, and (sorry) homework. The goal is to provide you with the tools to not only get you through class and pass the exam, but also to have a reliable reference when you get back to the office.
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