Just like achieving an ITIL certification provides higher paying job opportunities and bolsters a resume, the expertise gained will also often give you more options in terms of job roles within the organization. Candidates with proficiencies in any of the upper-level ITIL courses will have their pick of the litter right away when it comes to where they want to go and what they want to do. So often in IT, employees must “pay their dues” so to speak, and settle on low-level roles or contractor positions until they prove themselves and showcase the knowledge and skillset required for more lucrative opportunities. With an ITIL certification, employees can often skip this process, and recruiters may decide to take input from the certified professional on where he or she wants to go right away at a competitive starting salary.
PEOPLECERT is the official administrator of our ITIL Certification Exam online. PEOPLECERT is an award-winning Accredited ITIL Examination Institute, guaranteeing both legitimacy and quality in your ITIL Foundations Certification. Our excellent partnership with PEOPLECERT is what allows us to offer such quality content. When you are certified by PEOPLECERT, you are recognized by a trusted, respected, and valued institution. There is simply no better way of achieving excellence in your ITIL Certification Exam online and gaining the best quality learning from your Foundation course than with Thought Rock and PEOPLECERT.
Ahead of your ITIL certification exam online, there are a few things you’ll need to ensure you’re completely prepared. Firstly, some form of photo identification is required. This can be a passport, government ID, or equivalent. The exam must be taken using a PC, preferably running Windows XP or higher, with at least 500MB of RAM. As you will be connected with one of our proctors during the exam, you will need a webcam with 640×800 resolution. A microphone is required, and it’s recommended you have one that is connected with your webcam. You must have authority to grant access to your computer or screen by the proctor. To guarantee everything goes smoothly throughout both the ITIL Foundation Certification Exam and the course, you will need high speed internet (115kps), and your browser must have Adobe Flash Player installed, ideally Flash Player 10.  So long as these requirements are met, you’re good to go! Thought Rock’s ITIL certification exam online is undeniably the most accredited and valuable program on the market, offering the most extensive range of resources for the least expensive price. Upon completion of the ITIL Foundations Certification you will have a strong awareness and understanding of the key structures and practices of ITIL, opening the door for a highly successful and sought after career in IT Service Management. You will develop a groundwork that simply cannot be attained anywhere else. If you envision a career using your ITSM skills to enhance the efficiency and engagement for major organizations across the globe, then there is no better option than Thought Rock’s ITIL Certification Exam Online.

The Information Technology Infrastructure Library (ITIL) is the most widely adopted framework of best practices for IT Service Management. As an accredited ITIL Training Provider Approved Training Organization (ATO), Learning Tree offers a complete curriculum of courses that help you gain the knowledge and skills required for specific ITIL Certification exams. Each Learning Tree course offers the related exam in class.
However, when it comes to the IT field, getting your ITIL certification is considered to be a very low-risk effort, and many will tell you that you’d be doing yourself a huge disservice to write it off. Certified ITIL professionals are a highly sought-after commodity, and the job market is stable enough where an ITIL v3 certification in any of the higher levels will be in demand for quite a long time.
Registration fees for ITIL certification exams vary by location, ranging from around $150 to $500. While you can self-study for ITIL exams, coursework is strongly recommended, and fees for classes, whether completed online or in a classroom setting, vary by location and institute. Training can run up from $500 for an online course to well over $1,000 for classroom-based intensive instruction, and training may or may not include exam registration fees.
The Service Design (SD) volume[23] provides good-practice guidance on the design of IT services, processes, and other aspects of the service management effort. Significantly, design within ITIL is understood to encompass all elements relevant to technology service delivery, rather than focusing solely on design of the technology itself. As such, service design addresses how a planned service solution interacts with the larger business and technical environments, service management systems required to support the service, processes which interact with the service, technology, and architecture required to support the service, and the supply chain required to support the planned service. Within ITIL, design work for an IT service is aggregated into a single Service Design Package (SDP). Service design packages, along with other information about services, are managed within the service catalogues.
In 2006, however, the OGC, which owned the ITIL trademark, turned over the management of the ITIL trademark and the accreditation of examination providers to the APM Group. The APMG then contracted with EXIN, BCS/ISEB, Loyalist Certification Services, PeopleCert Group and other certification bodies, accrediting them as the official examination bodies.
Ahead of your ITIL certification exam online, there are a few things you’ll need to ensure you’re completely prepared. Firstly, some form of photo identification is required. This can be a passport, government ID, or equivalent. The exam must be taken using a PC, preferably running Windows XP or higher, with at least 500MB of RAM. As you will be connected with one of our proctors during the exam, you will need a webcam with 640×800 resolution. A microphone is required, and it’s recommended you have one that is connected with your webcam. You must have authority to grant access to your computer or screen by the proctor. To guarantee everything goes smoothly throughout both the ITIL Foundation Certification Exam and the course, you will need high speed internet (115kps), and your browser must have Adobe Flash Player installed, ideally Flash Player 10.  So long as these requirements are met, you’re good to go! Thought Rock’s ITIL certification exam online is undeniably the most accredited and valuable program on the market, offering the most extensive range of resources for the least expensive price. Upon completion of the ITIL Foundations Certification you will have a strong awareness and understanding of the key structures and practices of ITIL, opening the door for a highly successful and sought after career in IT Service Management. You will develop a groundwork that simply cannot be attained anywhere else. If you envision a career using your ITSM skills to enhance the efficiency and engagement for major organizations across the globe, then there is no better option than Thought Rock’s ITIL Certification Exam Online.
Organizations are becoming increasingly dependent on corporate IT services in order to satisfy their corporate objectives and to meet their business needs. This leads to an increased requirement for high quality IT services for organizations to maintain their competitive advantage. To mitigate those issues, ITIL provides a cohesive set of best practices, drawn from the public and private sectors worldwide.
The ITIL certification scheme now offers a modular approach. Each qualification is assigned a credit value; so that upon successful completion of the module, the candidate is rewarded with both a certification and a number of credits. At the lowest level – Foundation – candidates are awarded a certification and two credits. At the Intermediate level, a total of additional 15 credits have to be earned. These credits may be accumulated in either a "Lifecycle" stream[note 1] or a "Capability" stream;[note 2] or combination thereof. Each Lifecycle module and exam is three credits. Each Capability module and corresponding exam is four credits. A candidate wanting to achieve the Expert level will have, among other requirements, to gain the required number of credits (22). That is accomplished with two from Foundations, then at least 15 from Intermediate, and finally five credits from the "Managing Across the Lifecycle" exam. Together, the total of 22 earned credits allows a person to request designation as an ITIL Expert. Advancing from the expert to the master level does not require additional credits, but does require at least five years of IT domain work experience and an extensive usage of ITIL practices.[47]
Without any question, InfoSec has the most gifted individual instructors. Our instructor for this class was both an excellent educator and a premier/world class security expert. He was able to clearly explain and impart to the students, the most complicated security techniques I have ever heard of or imagined. I simply can not find the words to recommend him and Infosec security training more highly.
The great thing about being knowledgeable in such a broad, complex framework like ITIL is that your understanding of the inner-workings of the entire IT infrastructure increases and you gain more flexibility in your ability to wear many hats, making you more valuable to the organization. The higher your certification level is, the more roles you will be qualified to take on. Not satisfied working in IT service operations? Try your hand as a service strategy manager. The possibilities are wide and there are many different job roles to choose from.

Add the following at the start: “With the release of ITIL 4, the previous credit system is giving way to more streamlined and modern approach that embraces the holistic view of the new scheme. Divided into three primary job roles – ITIL Specialist, Strategist, and Leader – these cleaner paths lead to toward two distinct designations of either the Managing Professional or the Strategic Leader. More details around these paths will be revealed as these courses release throughout the year.
Thought Rock offers the best, most comprehensive training and ITIL certification exam online, at the most affordable price on the market. In just 5 years, over 14,000 individuals have chosen to attain their ITIL certifications through Thought Rock, not only for its unprecedented price, but also for the quality of resources it provides. Our training course is unparalleled, offering exclusive learning tools curated by a group of esteemed and experienced experts in the IT Service Management Field. When you choose to complete your ­­­ITIL certification exam online with Thought Rock, you are gaining membership to our strong and active community, and access to our extensive library of private resources. There is no other ­ITIL online certification course that grants access to as many valuable online informational archives, data and learning materials to its members. With videos, eLearning tools, mock exams, recorded webinars on demand, and more, your learning is customizable, diverse, and highly acclaimed.  The ITIL Foundation certification with Thought Rock offers you the opportunity to learn the way you want to learn: on your own time, at your own pace, from your own place. ITIL has become increasingly important to the efficiency and productivity of a business, and the ­ITIL Foundations Certification with Thought Rock provides all the material you need to guarantee a successful future as an IT Service Manager. “With traditional certification prices soaring into the thousands, many professionals who cannot afford training have limited options; especially if they are between jobs. Thought Rock’s new ITIL bundle breaks down both cost and access barriers to ITIL certification.”Rick Beaudry, CEO, Thought Rock Thought Rock’s ITIL Foundation Certification is trusted by many leading organizations, including Cisco, Deloitte, AT&T, HP, HSBC, IBM, and the United States Navy. When you choose to gain qualification through Thought Rock’s ITIL Foundation Certification, you are ensuring that your work will be recognized on a global level, and by the most powerful organizations. While Thought Rock offers the highest quality standard for ITIL Certifications, it also happens to be the most modestly priced option on the market. We have complete ownership of all the ITIL Foundation Certification Exam study material provided in the Foundation course. This, along with our tremendous relationship with PEOPLECERT, is what allows our prices to remain so low. At $270 USD for the training and exam, there is no other ITIL Certification exam online that offers such quality learning at such a low price.
The ITIL Foundation certification covers the basics of ITIL and is where most newbies start the process of learning ITIL and becoming certified. The certification has no prerequisites, and anyone with an interest in the subject matter can sit for this exam. ITIL Foundation certification exam prep can be accomplished via classroom or distance learning options, as well as via self-study. There is no requirement for you to complete a training course before you sit for the Foundations exam. The Foundation exam consists of 40 multiple-choice questions that must be answered in 60 minutes with a grade of 65 percent, or 26 correct answers, required to pass the exam.
Julie Reaume has over ten years of experience overseeing Learning and Training programs, including implementing superior project management skills with a number of Fortune 500 companies. With her experience in virtual meeting software and conducting webinars, and her passion for facilitating learning and training, she is an extremely valuable asset to the Thought Rock team.
Julie Reaume has over ten years of experience overseeing Learning and Training programs, including implementing superior project management skills with a number of Fortune 500 companies. With her experience in virtual meeting software and conducting webinars, and her passion for facilitating learning and training, she is an extremely valuable asset to the Thought Rock team.
ITIL refers to a detailed set of practices for managing IT service management, commonly known as ITSM. These practices apply to any type or size of organization that wants to align IT with severally business strategy, while delivering value and maintaining a minimum competency level. ITIL practices include a range of processes and procedures, tasks, and checklists that aid in demonstrating compliance, measuring improvement, and avoiding common pitfalls – all to deliver the best quality services to the end user.
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