ITIL is used across the world and in a wide variety of industries, with internationally known companies like IBM, HBSC, and even NASA implementing ITSM strategies. For many companies, the biggest benefits of ITIL are its versatility and scalability: companies can take as little or as much as they’d like from ITIL, and they can also combine it with practices that follow other popular frameworks like Six Sigma, COBIT, and TOGAF.
Your exam voucher is included in the price of this course. However, you must book your exam within one year from the date you purchased this course. In case of any change of exam fee by the certification body within the one year, you will be liable to pay the difference of amount to Simplilearn. If you did not book the exam within one year from purchase, you will need to buy the voucher again as per the actual price.

This training should take you approximately three hours to complete. However, it is important to keep in mind that you can go through the lessons at your own pace. Whether you want to complete the entire course in one day or you would prefer to tackle a few lessons at a time, you have the flexibility to complete this ITIL foundation online training however it works best for you.
The ITIL Certification Exam Online can be taken at any time, any day, from any place, within 5 months of purchasing the package. A virtual proctor will monitor you throughout the exam, ensuring that you adhere to the closed book conditions. You will have 60 minutes to complete the ITIL Foundation Certification Exam, which consists of 40 multiple-choice questions. The passing grade is 65% – 26 correct answers out of 40. Your results will be calculated immediately upon completion of the ITIL Online Certification. You will receive a detailed grading, along with a downloadable digital certificate. The ITIL Foundations Certification is treated and practiced like any other exam; only you get to decide when and where it is completed!
With 25 years of experience with Allstate Insurance Company Cathy Kirch has done it all. During her time with the company, she has held positions including Project Manager, Systems Architect, Database Engineer, Transaction Management Technician, Systems Programmer, Application Programmer and Systems trainer. Today, she remains with Allstate as an IT Process Consultant. Through these positions, Cathy has developed an undeniably strong grasp of ITIL and IT consultancy.

This training should take you approximately three hours to complete. However, it is important to keep in mind that you can go through the lessons at your own pace. Whether you want to complete the entire course in one day or you would prefer to tackle a few lessons at a time, you have the flexibility to complete this ITIL foundation online training however it works best for you. 

The ITIL Practitioner certification is the newest entry to the ITIL certification scheme. This exam was offered for the first time in February 2016. As the name implies, the ITIL Practitioner certification is based on practical knowledge of ITIL processes and how those principles are implemented in the real world. An ITIL Practitioner can explain how to use the ITIL framework to support business objectives and focuses on organizational change management, communications, and measurement and metrics.


A former IT executive with PepsiCo, Peter McGarahan is a connoisseur of IT consultation. With his firm, McGarahan & Associates, Peter has a proven track record of assisting companies in achieving excellence in service and support. Peter is recognized internationally as a phenomenal motivational and keynote speaker, and as an engaging and edifying writer in the IT Service Management field.
People learn differently, so we use a variety of methods to teach concepts throughout the course. In addition to exam preparation and practice quizzes, you'll engage in round-table discussions, group exercises, and games designed to give practical context to the concepts. We take this approach not only because it's more interesting and fun than simply memorizing vocabulary, but because it works.
Have a group of several students in Dallas needing ITIL Certification training on the same topics? Then onsite ITIL Certification training is a perfect option for you. We'll come onsite to your office in Dallas, so you don't have to travel. You'll be able to fully customize a ITIL Certification course with topics to fit your needs. Lastly, you'll save per employee versus our public classes.
ITIL Master Badge (Purple, with the letter M in the middle). Currently in pilot phase this qualification has no training course or exam associated with it. To gain qualification as an ITIL Master, candidates have to have his/her work peer-reviewed by a panel of experts. Once an ITIL Expert has achieved this status, the ITIL Master can wear a lapel pin based on the colour of the ITIL Service Design book, which also has a Gold M in the centre.

Your exam voucher is included in the price of this course. However, you must book your exam within one year from the date you purchased this course. In case of any change of exam fee by the certification body within the one year, you will be liable to pay the difference of amount to Simplilearn. If you did not book the exam within one year from purchase, you will need to buy the voucher again as per the actual price.
You also need to keep your career goals in mind when selecting an ITIL foundation certification course. This training is necessary if you have an interest in managing the IT services for any type of business. Additionally, this course can lead the way into further certifications as well, if you have an interest in expanding your skill set even more.
Drive business transformation and growth with ITIL training using the world’s most recognized IT Service Management Framework. The best ITIL training is taught by accredited instructors with real-world ITIL application experience, like our expert ITIL-certified instructors. Learning Tree ITIL training courses present a learning path to ITIL certification at Foundation, Intermediate, Practitioner and Expert levels, where you learn ITIL best practices to various degrees of depth and detail. In addition to traditional in-person, attend our ITIL courses online from anywhere!
Each ITIL certification webpage provides links to relevant study guides and syllabi. Those pursuing the ITIL Foundation certification should read the three-part blog series on preparing for and taking the ITIL Foundation exam. Those who are thinking about pursuing the Intermediate certification should use the ITIL Intermediate Training Navigator to match desired job roles and skills with the appropriate modules.
That’s one reason why there was a lot of stir when the new version of ITIL called ITIL 4 was announced. Axelos suggested that this would just not be an update to what is existent in the ITIL V3, but also would have qualitative aspects to ITIL like- Culture, adaption, among others. Not just this, ITIL 4 is going to have a restructured certification path.
As Paul Wilkinson points out here, nearly 85% of folks he meets have undergone ITIL training (out of 15,000 people).  Only 2% of these folks measure the impact in terms of cost, value, risks and other outcomes of their IT initiatives. This is one of the primary reasons why ITIL certified companies don’t get the desired results or an ROI for the cost spent on getting their folks ITIL certified.
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Bottom-line is everything right? If on-site sponsorship opportunities aren’t available to you, it’s still well worth the investment to pursue an ITIL v3 certification on your own time. Not only will you be boosting your resume and providing more value to the business, but you’ll potentially receive more lucrative job opportunities as well. ITIL is listed as one of Techopedia’s highest paying IT certifications, and it’s not uncommon for certified ITIL program managers and IT architects to make well over six figures in their respective salaries. Now that’s a lot of moolah!
That’s one reason why there was a lot of stir when the new version of ITIL called ITIL 4 was announced. Axelos suggested that this would just not be an update to what is existent in the ITIL V3, but also would have qualitative aspects to ITIL like- Culture, adaption, among others. Not just this, ITIL 4 is going to have a restructured certification path.

ITIL® is an integrated set of best-practice processes for delivering IT services to customers and is the most widely adopted approach for IT Service Management in the world. The primary focus is to maximize value to customers (the business) by aligning IT resources with business needs. At it’s core is the basic idea that value is provided in the form of business-aligned IT Services.
ITIL Intermediate (Lifecycle Stream): Addresses aspects of ITIL from a holistic, lifecycle perspective. Lifecycle may be more suited to those with managerial responsibility looking at the overall IT Service Management picture. The Service Strategy course in particular is very much rooted in the broader corporate strategy and governance environment.
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