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Get ITIL V3 Foundation qualified at
your own place, pace and progress
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Everything you need to succeed
is fully inclusive and 100% online
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ITIL video tutorials, study guides,
quizzes, exercises and sample exams
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Includes full support from qualified
ITIL V3 Expert Tutors via email
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The complete, flexible online ITIL
training and certification solution
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30 (or 60) days online access to help
ensure you pass your exam first time
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 The Official ITIL V3 Foundation Training and Exam |
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The complete, fully accredited, online ITIL V3 training package
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The flexible, lower cost alternative to traditional classroom training
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To complete your certification you can choose to select the final exam option (during checkout) which will be a web based exam
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Fully accredited by Loyalist Certification Services and includes all the latest syllabus terms, definitions and core processes
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Study flexibly at a place and pace that suits you and your schedule - no need to take time off from work or pay hotel/travel expenses
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Click to Validate Accreditation
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Key Information - ITIL V3 Foundation Training
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Training Materials – Everything You Need To Succeed |
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Your own secure, online learning portal
which automatically tracks your progress
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Online access to 10 in-depth Video Tutorials
with instant content search - watch as many
times as you need over 30 (or 60) days
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10 detailed ITIL V3 Study Guides for you
to download, print out and keep
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Online quizzes and offline exercises to
help ensure you progress correctly
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Personalised ITIL V3 Tutor support
- via email - included throughout
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Two official, practice exam papers to
print out locally and take under simulated
exam conditions – essential practice!
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Personalized course completion certificate
- includes your name and completion date
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Optional final examination is web based
providing you with enhanced flexibility
View Exam Details for more
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This is the complete online ITIL training and certification program for the ITIL V3 Foundation Course.
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Click Image - to View All Study Guides
Click Image - to View All Lesson Titles
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Enjoy the Benefits of Accredited Online ITIL Training |
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No more fixed classroom schedules,
no travelling, extra expenses or days out
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No more classroom ‘cramming’ for days
and then returning to a backlog of work
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Study at your own pace from any location,
at the specific times that suit your schedule
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Study flexibly and protect your IT services,
your billing hours and your training budget
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Fully accredited online training – especially
designed for online self-study from anywhere
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Learn the complete course syllabus through
online video tutorials, study guides, quizzes
and exercises – it’s everything you need
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Quickly learn and recall all the key ITIL V3
definitions, facts and latest syllabus concepts
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Fully prepare yourself for your final examination
- in a way that classroom training cannot match
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One low cost - one amazing online package! |
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Your Online ITIL Training Materials - They’re Everything You Need To Pass |
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Fully Accredited ITIL V3 Materials
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Secure, Online Learning Portal
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30/60 Days Anytime Anywhere Access
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Ten Professionally Produced Video Tutorials
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10 Comprehensive ITIL V3 Study Guides
- yours to download, print out and keep
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Self-Study Progress Tracker PDF
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Course Quizzes and Exercises
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Personalized Course Completion Certificate
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Two Official Practice Exam Papers + Answers
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Exam Tips, Hints and Strategies
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Expert ITIL Tutor Support (via email)
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Your Final Exam (optional, see check out for details)
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The complete, anytime/anyplace online
training and certification solution |
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Click Image - To View All Course Materials
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ITIL Foundation Online Training - Lesson by Lesson Overview...
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Lesson by Lesson Overviews and
Demo Video Clips / Study Guides
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Ten online Video Tutorials with detailed
PDF study guides (downloadable and printable)
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All Accessible at any time via your online
learning portal when you need them
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Top class production with professionally
recorded narrative to keep your attention
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Fast ‘Select and Watch’ indexing feature
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Well defined, structured lessons make it
really easy for you to pick up your studies
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Watch, listen and review as many times
as you need over 30 (or 60) days
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Click the images/links below to watch free
video demos or download a free study guide
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Lesson 1 – Introduction and Qualifications Overview
- Orientation on how to make the most of all your online ITIL V3 courseware
- How to leverage your dominant learning style
- Using your Progress Tracker to ensure success
- The ITIL V3 qualifications scheme
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Lesson 2 – Service Management As A Practice
- Key ITIL V3 concepts, definitions and terms
- The background and context to ITIL V3
- Key Concepts: Service, Service Management, Sources of Good Practice, Service Components, Governance and Process Characteristics
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Lesson 3 – The Service Lifecycle
- The structure of ITIL Version 3 Explained
- The goals and objectives of each area of the Service Lifecycle
- Core Content: Service Strategy, Service Design, Service Transition, Service Operation and Continual Service Improvement
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Lesson 4 – Roles (Within ITIL and ITIL Version 3)
- Key roles: The Service Manager and the Process Owner
- Key accountabilities and responsibilities
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Lesson 5 – Service Strategy
- A deeper dive into ITIL V3 Service Strategy
- Explore key concepts such as Value Creation
and Service Assets
- Key processes: Service Portfolio Management, Demand Management and Financial Management
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Lesson 6 – Service Design
- Key concepts: The 4 P’s and the five major aspects of Service Design
- Key Processes:
- Service Level Management
- Service Catalogue Management
- Supplier Management
- Information Security Management
- Availability Management
- Capacity Management
- IT Service Continuity Management
- Key roles and responsibilities
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Lesson 7 – Service Transition
- Goals, Objectives and Scope of this critical stage
- Key concepts and processes including Change Management, Service Asset and Configuration Management, and Release and Deployment
- Key challenges, risks, metrics and measure
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Lesson 8 – Service Operation
- Goals, Objective and Scope
- Processes and Functions necessary to support and maintain the live Service environment
- Incident, Request Fulfilment, Event and Access Management Processes
- Four functions: Service Desk, Application, Technical and IT Operations Management
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Lesson 9 – Continual Service Improvement
- Measurements, Metrics, KPIs
- The importance of baselines
- The 4 reasons why we measure
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Lesson 10 – Technology and Architecture
- Generic Service Management Toolset requirements and criteria
- The importance of automation
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Information about Your Final Exam
- We offer – as an option – your final ITIL Foundation exam.
This will be provided to you as an online, web based exam.
- You can choose to add this web based exam to your
course package – during the check-out process.
- Alternatively, you can select the course package
only and arrange your own exam at a test centre.
- The optional web based exam is delivered online via
our Accredited Examination Partner - using their
official web based exam system.
- With the web based option, you have the flexibility
and choice to select your own exam date, time and
location - in agreement with our Examination Partner
- With web based exams - there’s no need to visit a test
centre - you can sit your ITIL exam at your office.
- The ITIL V3 Foundation Exam is the standard 20 question,
60 minute multiple choice exam. (Score 65% to pass).
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We Also Offer You The Ability To Take You Final
ITIL V3 Foundation Exam as a Web Based Exam.
Read our ITIL Web Based Exams Section details.
(opens new window – you won’t lose your place). |
Pricing Information
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$299 $249
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This Online Training program is available to order now.
Click Buy Now to purchase with a credit card and start today.
Click Invoice Me to request an invoice and pay via funds transfer.
Get this FREE with the Online ITIL Experts Program – Learn More |
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