The ITIL Training Zone Management Team

Robin Yearsley - Associate Business Development & Marketing

• Your point of contact for Enterprise Solutions and new business
• 20+ Years worth of real world ITIL and IT Service Management consulting experience
• ITIL Expert and ISO/IEC 20000 certified
• Contact: Robin.Yearsley@ITILtrainingzone.com
  
  

Claire Agutter - VP Training Services and Co-Founder

• Your point of contact for Online ITIL Training and Examinations
• ITIL Expert certified and ITIL Examiner
• Highly experience in course development and education - both classroom and online
• Contact: Claire.Agutter@ITILtrainingzone.com

Ralph Nicksarlian – Customer Relations Director

• Your point of contact for future developments and corporate training
• Top class relationship management and marketing skills
• Experienced in developing customised ITIL training solutions
• Contact: Ralph.Nicksarlian@ITILTrainingZone.com
  
  

Martin Horton – Associate Technical Director

• Experienced in providing world class technical training solutions
• Manages and oversees all technical support and administration
  
  
  
  

Noel Johansen – Associate Production Director

• The ‘voice’ of ITIL Training Online
• Highly experienced production manager and actor
• See www.noeljohansen.com for more information