This entry level training and qualification offers a general awareness of the Service Lifecycle and the key elements of ITIL. Learning objectives and competencies are focused on an understanding of the overall linkages between the stages in the Service Lifecycle, the key processes used and their contribution to Service Management practices.
The purpose of the ITIL Foundation Certificate in IT Service Management is to certify that you have gained knowledge of ITIL terminology, ITIL structure and the basic concepts – as well as comprehending all the core principles of ITIL practices for Service Management. The ITIL Foundation Certificate in IT Service Management is not intended to enable the holders of the certificate to apply the ITIL practices for Service Management without further guidance.
Online Resources
View the ITIL V3 Foundation Course Overview Now
View the ITIL V3 Foundation Content and Free Samples
View the ITIL V3 Foundation Course Overview Now
View the ITIL V3 Foundation Content and Free Samples
