Once you have passed your ITIL Foundation, the next step is the Intermediate level – which leads to the highly desired ITIL Expert qualification. You can join our exclusive Online ITIL Experts Program to reach ITIL Expert and save a small fortune in the process.
The Intermediate Level is a dual stream modular certification series, each with a set of certifications and accreditations. The two dual streams are known as: ‘Lifecycle’ and ‘Capability’ streams – each having their own discrete sets of training courses and associated exams, as explained below.
These training courses take a deeper dive into the Service Lifecycle series which will be of interest to anyone wishing to obtain more intimate knowledge of ITIL V3 practices within the Service Lifecycle context. The prime focus is the Service Lifecycle itself, the use of process and practice elements used within it, and the management capabilities needed to deliver quality Service Management practices in an organization.
The ITIL Intermediate Lifecycle Courses
The ITIL Lifecycle series is focused on each stage of the Lifecycle and syllabi are matched to each of the five core practice areas. A certificate exam is provided for each practice area.The five core intermediate lifecycle training courses are: Service Strategy, Service Design, Service Transition, Service Operation and Continual Service Improvement. You can learn more about them here
There is also a sixth training course, the capstone course which is taken after you are successful with each of the above courses. This is called, Managing Across the Lifecycle (MALC).
Online Resources
View our Online ITIL Training Courses for further details of the above courses.
View our Online ITIL Expert Program for details of how to save thousands and still achieve your
ITIL Expert status.
View our Online ITIL Training Courses for further details of the above courses.
View our Online ITIL Expert Program for details of how to save thousands and still achieve your
ITIL Expert status.
